This explains how we use any personal information we collect from you when you make an enquiry or order some flooring from us. We might collect this in person when you visit the store, on the telephone, from an email that you send to us, or from an enquiry sent to us from our website. We also use a 24 hour message service that will take messages on our behalf and will ask for your contact details and email address to allow us to respond to your enquiry.

What information do we collect about you?
We will ask for your name and address
We will ask for your home telephone number or alternatively a mobile or work number
We will ask for your email address

How will we use the information about you?
We will use this information to contact you in response to your enquiry
We collect information about you to process your order, manage your account and if you agree, to email you
Waterlooville Carpets Ltd. will not share your information for marketing purposes with any other companies

Access to your information and correction.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Waterlooville Carpets Ltd
31 The Square
GU32 3HH
Phone: 01730 – 262223 / 267381

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we place any updates on our website and in store by our service desk. This privacy policy was last updated on 21st May 2018

How long will the data be stored for?
Your personal details will be kept for a period of 7 years after the contract has been completed. After this period the details will be securely destroyed. Please contact us if you have any questions about our privacy policy or information we hold about you.

12 Months Interest Free Credit The Carpet Foundation Office of Fair Trading